At mrcelebrity.in, we strive to deliver high-quality products and ensure customer satisfaction. Please read our return and refund policy carefully before making a purchase.

📦 Return Policy

We accept returns only under the following conditions:

  • The product must be unused, unworn, and in original condition
  • The item must be returned in original packaging with all tags intact
  • Return request must be raised within 48 hours of delivery

✅ Returns are accepted only if:

  • You received a wrong product
  • The product is damaged or defective

❌ Returns are NOT accepted for:

  • Change of mind
  • Minor color/finish differences
  • Used or damaged products by customer

🎥 Mandatory Unboxing Video (Important)

  • A clear unboxing video is compulsory for any return or claim
  • The video must start before opening the package
  • It should clearly show the product and packaging condition

⚠️ Without a valid unboxing video, no return, refund, or exchange will be accepted under any circumstances.

💸 Refund Policy

  • Once the returned product is received and inspected, refund will be processed
  • Refund will be credited within 5–7 business days
  • Refund will be issued via:
    • Original payment method OR
    • Store credit (if applicable)

🔄 Exchange Policy

  • Exchange is available only for damaged or wrong products
  • Replacement will be shipped after verification

🚚 Return Shipping

  • Customers may need to self-ship the product in some cases
  • Shipping charges are non-refundable

📞 Contact for Returns

For any return or support request, contact us: